Recht auf Widerruf

  1. A consumer or a natural person concluding the agreement that is directly related with their business activity, should it follow from the contents of the agreement that the agreement that is not of commercial/professional value (which in particular stems from the scope of business activity of such a person, published on the basis of the legal provisions on the Business Activity Central Register and Information Record), can withdraw from the Sales Agreement without any reason within 14 days.
  2. The time limit specified in section 1 starts running as of the date of delivery of the Goods to the Client or a person other than the carrier indicated by the Client.
  3. The Client may withdraw from the Sales Agreement by filing an unambiguous declaration on the withdrawal from the Agreement with the Seller. The deadline prescribed for the withdrawal from the Agreement is observed of the Client sends the declaration by ordinary mail to the address indicated in  § 2 or to the e-mail address indicated in  § 2 prior to the lapse of the deadline.
  4. The deadline prescribed for the withdrawal from the Agreement is observed if the information pertaining to the exercise of the right to withdraw from the Agreement is sent prior to the lapse of the deadline.
  5. If the Client withdraws from the Agreement, he/she shall be obliged to forthwith return the goods to the Seller, however, not later than within 14 days as of the day the Client has informed the Seller about the withdrawal from the Agreement. The aforementioned time limit is met if the Client sends the goods back prior to the lapse of the 14 day deadline to the address indicated in § 2.
  6. In the event of the Client’s withdrawal from the Agreement, the Seller shall forthwith,  however, not later than within 14 days as of the day the Seller has received the Client’s notification about the withdrawal from the Agreement, reimburse the Client with the payments received from the Client, including the costs of deliveries, except for any additional costs arising under the payment return option selected by the Client, which is different from the cheapest, typically used by the Seller payment return option.
  7. The Seller shall reimburse the payment using the same payment method the Client used, unless the Client has expressly agreed to another method of the reimbursement payment - in neither case shall the Client be charged with any additional fees in connection with the reimbursement.
  8. The Seller shall have the right to suspend the reimbursement of the payments received from the Client until the Seller receives the Goods back or until the Client has sent the confirmation of the Goods return dispatch, the earlier of the two shall apply.
  9. The Client shall be liable for the value impairment of the product due to his/her use of the product outside its necessary scope in view of the product’s nature, features and functionalities.
  10. On the basis of Art. 38 of the Law of 30 May 2014 on consumers rights (Journal of Laws of 2020, item 287 as amended), the right to withdraw from the agreement concluded on-line does not apply to the agreements indicated in the aforementioned article.